You’ve done your research and have decided to choose trenchless pipe repair instead of the dig-and-replace method to fix your failing sewer pipes. But now what? How do you find a reputable company that will repair your pipes and leave your property in the best shape possible?
As the nation’s largest free directory of trenchless pipe repair professionals, PipeLining.com is committed to listing quality local contractors along with their credentials and links to their websites.
Here are our top tips for selecting a local trenchless pipe repair contractor.
How To Choose A Trenchless Pipe Repair Contractor
1. Check for professional licensing
Depending on your local municipality, a license may be required for work performed or materials installed within your drainage pipes. Even if your local area does not require it, consider the benefits of hiring a licensed contractor. More importantly, it can help protect you and your property.
Licensed contractors are required to carry insurance for your project. They must also carry insurance that protects their employees, namely, the installers that will be working on your property. This is a huge reason to choose a licensed contractor for your trenchless pipe repair.
2. Read recent reviews
Reviews are an excellent indicator of what you can expect from a contractor. Reviews can be brutally honest and you should be wary of an occasional bad review/rant that is drastically different from the others. These could be false. Watch for the overall themes. Are customers generally pleased with the results? Do they rave about the timely and responsive team members? These little nuggets can confirm that you are working with a reliable and professional company.
Most of us would read numerous reviews before selecting a new coffee maker; try applying that same diligence to selecting a trenchless pipe repair contractor.
Read why one Florida homeowner chose pipe lining over pipe replacement for her vintage bungalow.
3. Interact with the company
Once you’ve checked for licensing and good reviews, it’s time to call and set up an evaluation appointment. Some companies have online scheduling; that’s a good indication that they’re keeping up with current technologies. But there’s nothing like calling and chatting with a member of the team. During that phone conversation, you’ll get an idea of the type of company you’re working with.
This is your opportunity to ask about a warranty. With trenchless pipe repair, most contractors provide a warranty that exceeds the typical one-year plumber’s warranty. A reputable company will be happy to furnish you with written/digital details on their installation, products, and warranty.
4. Reach out online
If you’re searching for local trenchless pipe repair contractors on PipeLining.com, you can send a digital message to your local contractors. Some companies have an option to contact them on their websites. Sending a digital inquiry can give you insights into the company’s dynamics. Are they prompt to respond? Did they specifically answer your question(s)?
Understandably, some contractors may not be available outside of business hours. Remember to be patient, especially if you’re reaching out on a weekend.
5. Schedule a pipe inspection
The first and most logical step to learning the actual condition of your pipelines is to have a video camera inspection. There are a few companies that may offer free inspections, but we caution you about being swayed solely on that. The majority of reputable contractors will have a fee for a high-quality video inspection and there’s good reason – a lot of work goes into your results. You should receive a definitive report following the inspection.
Once you read your evaluation report, you’ll have a good understanding of the overall layout, condition, problems, and rehabilitation goals for your drainage system. A reliable pipe lining contractor will walk you through your options and next steps.
